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What To Expect

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Our process is streamlined and seamless. Contact us today to find out if we are a good fit for your needs.

Our Process

FAQ

  • Why does someone go to counselling?
    Counselling is a process where you can meet with a counsellor to talk about challenges or problems you are experiencing in your life. It is an engaging and purposeful connection used to understand your strengths, values, needs, and goals. Within the counselling process, you and the counsellor work together to improve your well-being. Conquer Trauma Counselling ensures that everything said in counselling is confidential. There are some important exceptions to confidentiality: 1. If the counsellor has reason to believe that you are at imminent risk of harming yourself or someone else, authorities may be notified. 2. If the counsellor has reason to believe that a child or vulnerable adult is being abused or harmed, authorities may be notified. 3. If your records are subpoenaed by a court order or if you are involved in litigation the court may subpoena your file.
  • What are the limits to confidentiality?
    There are some important exceptions to confidentiality: We are bound by law to do this: 1. If the counsellor has reason to believe that you are at imminent risk of harming yourself or someone else, authorities may be notified. We would discuss this first, it is not done without your knowledge. 2. If the counsellor has reason to believe that a child or vulnerable adult is being abused or harmed, authorities may be notified. 3. If your records are subpoenaed by a court order or if you are involved in litigation the court may subpoena your file. This is required to protect your safety and also the safety of others. Did you know you also have the 'duty to report' if you find out someone is going to hurt themselves or someone else?
  • What kinds of supports does counselling offer?
    Anxiety Stress Depression Post-Traumatic Stress Disorder (PTSD) Anger Bi-Polar Disorder Social issues Being bullied Navigating one's beliefs / Faith Struggles with friends Divorce or Breakup Abuse : emotional, physical, sexual, ect. Neglect Moving/ Relocation Stress Substance Abuse Co-dependency Emotional Regulation Anger ADHD Borderline Personality Perfectionism Tendencies Obsessive Compulsive Disorder (OCD) Peer Pressure Academic Stress Fears Worries Recent Diagnosis Disability/ Navigating this Referrals to Resources
  • What are the benefits of counselling?
    Counselling can support you with mental health and improve your quality of life. Counselling can provide support and hope when experiencing stress. It is a safe space to express your struggles a place where you can find support you and learn tools to cope with challenges. Some benefits include: • Greater sense of self and purpose • Ability to manage stress effectively and learn new coping skills • Improved problem solving and conflict resolution abilities • Increased confidence and decision-making skills • Recognition of distorted thinking patterns and developing self-awareness • Relief from depression, anxiety, and other mental health concerns or symptoms
  • What is your cancellation policy?
    Please provide us with a 48 hour notice if the appointment needs to be changed or cancelled. If the appointment is not cancelled or the counsellor is not notified of the change within this timeframe, you will be charged the full session fee. Your time is important, but so is ours!
  • Are you covered under extended health benefits?
    Counselling expenses may be covered under extended health coverage. Please check with your extended healthcare provider. Registered Social Worker (RSW) services can typically be claimed on an income tax return. Please check with your accountant about this. Tax forms will not be provided, simply submit your receipts. Also, please check with your extended health provider to check if you are covered for Registered Clinical Counsellor (RCC) services. A receipt will be provided to you after each session for reimbursement. We do not provide direct billing, unless you are covered under: ICBC, First Nations Health Authority (FNHA), or Crime Victim Assistance Program (CVAP).
  • What therapeutic approaches do you use?
    We use a Trauma Informed perspective, Person Centered, Strengths Based, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Narrative Therapy, and Eye Movement Desensitization and Reprocessing (EMDR), to tailor our work to your unique needs. We use an 'eclectic approach' in therapy by applying flexible and integrative supports to best fit your unique needs.
Image by Olga Thelavart
"You are never too old to set  another goal or to dream a new dream."

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C.S. Lewis

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