Q: What is Eye Movement Desensitization and Reprocessing (EMDR)?

What to Expect: 1. Talk About What Happened: In EMDR, we will discuss what happened. This might be a difficult memory or feeling. History taking is an important step to start. Tell us more about what happened to you from birth until now (as best as you can). 2. Follow the Movements: While you’re talking, you’ll also do something called “bilateral stimulation.” This means moving your eyes back and forth, like following someone’s finger, or sometimes listening to sounds that go from one ear to the other. This is similar to what we do in a sleep stage called 'REM' sleep. 3. Feel Better: This process helps your brain sort through those memories, making them feel less overwhelming. Over time, you may find that you don’t feel as upset when you think about those experiences.

Question 1

Why does someone go to counselling?

Accepted Answer

Counselling is a process where you can meet with a counsellor to talk about challenges or problems you are experiencing in your life. It is an engaging and purposeful connection used to understand your strengths, values, needs, and goals. Within the counselling process, you and the counsellor work together to improve your w

ell-being.

Conquer Trauma Counselling ensures that everything said in counselling is confidential.

There are some important exceptions to confidentiality:
1. If the counsellor has reason to believe that you are at imminent risk of harming yourself or someone else, authorities may be notified.
2. If the counsellor has reason to believe that a child or vulnerable adult is being abused or harmed, authorities may be notified.
3. If your records are subpoenaed by a court order or if you are involved in litigation the court may subpoena your file.

Question 2

What kinds of supports does counselling offer?

Accepted Answer

Anxiety
Stress
Depression
Post-Traumatic Stress Disorder (PTSD)
Anger
Boundaries
Couples Counselling
Family Counselling
Conflict in relationships
Mental Health Diagnosis
Social issues
Being bullied
Navigating one's beliefs / Faith
Struggles with friends 
Divorce or Breakup
Abuse : emotional, physical, neglect, sexual, ect. 
Moving/ Relocation Stress
Substance Abuse
Co-dependency
Emotional Regulation
Anger
ADHD
Borderline Personality
Perfectionism Tendencies
Obsessive Compulsive Disorder (OCD)
Peer Pressure
Academic Stress
Fears
Worries
Recent Diagnosis
Disability/ Navigating this
Referrals to Resources 
Many more!

Question 3

What is your cancellation policy?

Accepted Answer

Please provide us with a 48 hour notice if the appointment needs to be changed or cancelled. If the appointment is not cancelled or the counsellor is not notified of the change within this timeframe, you will be charged the full session fee. Your time is important, but so is ours!

Question 4

What are the advantages of attending counselling sessions?

Accepted Answer

Counselling offers numerous benefits for mental health and overall quality of life. It provides a supportive and hopeful environment to express struggles and learn coping mechanisms. Some key advantages include:
• Enhanced self-awareness and sense of purpose
• Effective stress management and new coping skills
• Improved problem-solving and conflict resolution abilities
• Increased confidence and decision-making skills
• Recognition and adjustment of distorted thinking patterns
• Relief from depression, anxiety, and other mental health issues.

Question 5

Are you covered under extended health benefits?

Accepted Answer

Counselling expenses may be covered under extended health coverage. Please check with your extended healthcare provider.

Registered Social Worker (RSW) services can typically be claimed on an income tax return. Please check with your accountant about this. Tax forms will not be provided, simply submit your receipts. Also, please check with your extended health provider to check if you are covered for Registered Clinical Counsellor (RCC) services. A receipt will be provided to you after each session for reimbursement. We provide direct billing to some insurers, ask us for further details!

Question 6

What therapeutic methods are utilized at Conquer Trauma Counselling?

Accepted Answer

At Conquer Trauma Counselling, we employ a variety of therapeutic methods including Trauma-Informed Care, Person-Centered Therapy, Strengths-Based Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Narrative Therapy, and Eye Movement Desensitization and Reprocessing (EMDR). Our eclectic approach allows us to tailor our support to meet your unique needs.

Question 7

What is Eye Movement Desensitization and Reprocessing (EMDR)?

Accepted Answer

What to Expect:
​
1. Talk About What Happened: In EMDR, we will discuss what happened. This might be a difficult memory or feeling. History taking is an important step to start. Tell us more about what happened to you from birth until now (as best as you can).
    
2. Follow the Movements: While you’re talking, you’ll also do something called “bilateral stimulation.” This means moving your eyes back and forth, like following someone’s finger, or sometimes listening to sounds that go from one ear to the other. This is similar to what we do in a sleep stage called 'REM' sleep.    
 
3. Feel Better: This process helps your brain sort through those memories, making them feel less overwhelming. Over time, you may find that you don’t feel as upset when you think about those experiences.

Question 8

What are the limits to confidentiality?

Accepted Answer

There are some important exceptions to confidentiality:

We are bound by law to do this:

1. If the counsellor has reason to believe that you are at imminent risk of harming yourself or someone else, authorities may be notified. We would discuss this first, it is not done without your knowledge.

2. If the counsellor has reason to believe that a child or vulnerable adult is being abused or harmed, authorities may be notified.

3. If your records are subpoenaed by a court order or if you are involved in litigation the court may subpoena your file.

This is required to protect your safety and also the safety of others. Did you know you also have the 'duty to report' if you find out someone is going to hurt themselves or someone else?

Question 9

Do you offer family or couple's counselling?

Accepted Answer

At Conquer Trauma Counselling, we use evidence-based approaches including the Gottman Method, Emotionally Focused Therapy principles, and a trauma-informed lens to help couples better understand one another, deepen emotional connection, and build lasting tools for conflict resolution and intimacy. We will work to uncover the patterns that keep you stuck and explore new ways of relating that foster trust, respect, and connection. Whether you’re dating, engaged, married, or navigating separation we are here to support you and your relationship goals with care, clarity, and compassion.

778-826-0855

What To Expect

Our Process

FAQ

Why does someone go to counselling?

What kinds of supports does counselling offer?

What is your cancellation policy?

What are the advantages of attending counselling sessions?

Are you covered under extended health benefits?

What therapeutic methods are utilized at Conquer Trauma Counselling?

What is Eye Movement Desensitization and Reprocessing (EMDR)?

What are the limits to confidentiality?

Do you offer family or couple's counselling?

778-826-0855

What To Expect

Our Process

FAQ

Why does someone go to counselling?

What kinds of supports does counselling offer?

What is your cancellation policy?

What are the advantages of attending counselling sessions?

Are you covered under extended health benefits?

What therapeutic methods are utilized at Conquer Trauma Counselling?

What is Eye Movement Desensitization and Reprocessing (EMDR)?

What are the limits to confidentiality?

Do you offer family or couple's counselling?

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